National Energy Bill Relief for embedded network customers

For your household to be eligible for the rebate the electricity account holder must, as at 1 July 2024, be a recipient or holder of:

  • Pensioner Concession Card (issued by either Services Australia or the Department of Veterans Affairs (DVA))
  • Health Care Card (including Low Income Health Care Card)
  • DVA Gold Card
  • Commonwealth Seniors Health Card (issued by either Services Australia or DVA)
  • Family Tax Benefit (FTB) A and B
  • Carer Allowance
  • Immicard (Bridging Visa E).

You must also be able to provide evidence of your address as well as a recent receipt indicating a metered electricity supply at your principal place of residence.

Caravans parked on residential properties are not eligible under this program as they are not individually metered and as a result do not meet the definition of an embedded network.

How to apply for assistance

There are three ways for eligible applicants to access the rebate:

  • apply directly online via SmartyGrants
  • by taking your completed application form (DOCX 78.0 KB) along with your relevant documentation for sighting by a Service Tasmania staff member to any Service Tasmania branch around the State; or
  • by sending completed paper applications along with copies of your relevant documentation directly to ReCFIT by mail to: Department of State Growth, Attention: ReCFIT Concessions Team, GPO Box 536, HOBART TAS 7001

If your application is approved, a grant payment of $250 will be made to eligible customers as a one-off payment for the 2024-25 financial years. Applications for payments for 2023-24 under this program are now closed.

The Energy Bill Relief application form contains further details about the requirements to be met to receive the Energy Bill Relief payment. It will be the responsibility of the applicant to ensure that all requirements outlined in the form are met, and that all parts of the application form are fully completed.